ECP Technology Privacy Policy
Table of Contents
1. Information Collection
Information you provide to us
Information we collect automatically
Information we obtain from third parties
2. Use of personal information
3. Disclosure or sharing of personal information
4. Data retention
5. COOKIE
6. Changes to this privacy policy
7. Visitors from the European Union
Legal basis for data processing
International transfer of personal information
Your rights
8. Our contact information
9. Language
Note: This ECP Technology privacy policy applies to the collection, use and disclosure of information related to the products and services provided by ECP Technolog. If you want to know about the privacy policies and regulations related to the collection, use and disclosure of information about the products and services provided by ECP MALL, please refer to the ECP MALL Privacy Policy.
ECP Technology personnel ("us" or "us") recognize the importance of privacy and confidentiality of personal information.
ECP Technology ("Platform") is a B2B B2C platform that connects and facilitates the buying and selling of goods and/or services between suppliers (or "sellers") and buyers (or "buyers"). This privacy policy specifies the methods for ECP Technology to collect, use and disclose information related to the operation of the platform. The above information includes the personal information of platform visitors and representatives of buyers and sellers and employees ("you"). The use of our platform through mobile devices (through mobile apps or through optimized mobile websites) also applies to this privacy policy. To view the details of the personal information we collect when you use other ECP Technology services or interact with other ECP Technology services, please refer to the privacy policies applicable to those services.
If you have any questions or concerns about the use of your personal information, please contact us through the contact information provided in "Our Contact Information" in Part H at the end of this Privacy Policy. All terms not defined in this document shall have the meaning assigned to them in the terms of use of the platform. You can click here to view the terms of use.
1. Information Collection
The personal information we may collect about you is roughly divided into the following categories:
Information you provide to us
If you are a representative or employee of any buyer or seller, or self-employed buyer or seller:
We will ask you to provide the specific contact information necessary to register an account on the platform on behalf of the buyer or seller, including name, address, phone number, email address, job title and department;
We will ask you to provide specific identification information, tax registration information and/or your business-related information, such as your company name, business type and industry, business registration details and information related to your business license;
If you are a seller, we will ask you to provide detailed information about the goods and products you will sell through the platform, as well as detailed information related to your sales/transactions at ECP Technology;
If you are a buyer, we will also ask you to provide detailed information or preferences of the goods and products you want to purchase through the platform, as well as any detailed information or preferences related to the procurement activities you have undertaken;
If ECP Technology successfully authenticates you as a "blogger" or "adult", in addition to providing the above information, we may also collect your live video, social media account name and profile photos, as well as other users posted on the platform Posts or comments;
In order to facilitate transactions, purchases and payment activities on the platform, we will ask you to provide specific payment information. Payment information may include bank account numbers; billing and delivery information; credit card/debit card number, expiration date and security code, and check and money order tracking information to facilitate the purchase and sale of products or services that are traded or purchased on the platform, and Provide convenience for settlement at the purchase price.
We will handle dispute-related information provided to us or handle complaints related to the platform or the goods and/or services purchased through the platform. Please note that buyers and/or sellers can submit complaints related to products and services on the platform and/or disputes between the buyer and the seller to the platform, and in such cases, we will handle the buyer and/or seller to us Provide data related to the submitted dispute or complaint. Such data may include the health data of end users who purchase products on the platform (which may include minors (if applicable)) to handle complaints and/or resolve disputes. Such health data is related to disputes or complaints reviewed by the platform. And the individual has explicitly agreed to share such data with us.
The information you submit to the platform for publication may be publicly released on the platform, so any Internet user can see such information. You should carefully decide the content of the information submitted to us for publication.
Information we collect automatically
If you contact us (such as through the customer service department chat service, telephone or email), then we may back up the content of our communications with you and ask you to provide other information to verify your identity.
We will collect the user's contact information and other information from publicly available sources in order to verify the user and conduct due diligence.
We will collect detailed information about the activities, transactions, and interactions performed by users on the platform, including information related to the types and specifications of purchased products and services, price and delivery information, dispute and complaint records, communications between users, and online Any information disclosed in the discussion forum.
Sometimes, we may also collect information about current and potential users during exhibitions, industry events, and/or other social gatherings. Include the name, address, telephone number, fax number and email address of the representative contact.
If you visit our platform, we will automatically collect some information from your device. In some countries/regions, including countries/regions in the European Economic Area, such information may be treated as personal information in accordance with applicable data protection laws. Specifically, this information may include IP address, device type, unique device identification number, browser type, general geographic location (such as country/region or city), browsing patterns, and your and our platform and platform Details of the way in which goods and services interact. In addition, we collect statistics about the platform and platform visitors, including browser software, operating system, software and hardware attributes, pages visited, number of sessions, and number of unique visitors. Collecting this information allows us to better understand the visitors to our platform, where they come from and what they are interested in. We use this information for internal analysis purposes to improve the quality and relevance of our platform. Some of this information can be collected through cookies and similar tracking technologies. For details, please refer to the "COOKIE" in Part E below.
Information we obtain from third parties
If you choose to register a platform account through a social media account, we can obtain your personal information from the social media platform. The specific information we obtain depends on your privacy settings on the applicable social media platform, but it usually includes basic public profile information, such as your username or nickname
Your profile picture
country / region
Company Name
contact details
We may obtain your personal information from a third party introduced by us, which may assist in providing user verification services and conduct appropriate money laundering and customer understanding (KYC) audits on users. Such personal information may include your name, email address, company details and contact information.
If you choose to participate in the review or rating of ECP Technology's products and/or services, we may obtain your personal information from a third party that cooperates with us to conduct product reviews and/or rate us.
2. Use of personal information
We collect and use your personal information for the following purposes:
Verify your identity and conduct security checks, KYC checks, anti-money laundering due diligence and background checks to set up user accounts;
Verify your eligibility to register as a platform user according to our terms of use (click here to view);
Set up/manage user accounts, including providing login ID and improving personal information on the platform;
Provide users with customer service support, answer customer questions and feedback, and manage claims and/or disputes;
Provide convenience for the communication between the buyer and the seller through the platform, handle the transactions and settlements between the buyer and the seller through the platform, and evaluate the seller's withdrawal request;
Provide logistics and warehousing services (including but not limited to customs clearance through the platform);
Provide convenience for customs declaration/clearance applications through the platform;
Evaluate and monitor the account security and transaction risks of ECP Technology users, and detect and prevent fraud, money laundering and other security incidents;
Provide you with personalized marketing and communication content based on your browsing history and historical orders;
Conduct surveys or statistical analysis to improve the content and layout of the platform, as well as the product supply and services on ECP Technology, such as the use of anonymous data for machine learning purposes;
In accordance with applicable laws and regulations, identify, develop, market, and promote products and services that we think you will value, including products and services across browsers and devices. Cookies or other similar technologies may be used to push advertisements to you based on your browsing activities and interests (see "COOKIE" in Part E below). If required by applicable law, we will seek your consent before sending you communications for marketing purposes.
If you are a buyer, we will share the details of the products you have recently viewed on the platform with the seller so that they can contact you about the details of the products and/or services that may be of interest to you. You can refuse to share this information with the seller through the buyer's privacy settings (click on the website to view).
With the permission of applicable data protection laws, we may also use your personal information for other purposes that are different from the purposes we disclose to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes). ).
3. Disclosure or sharing of personal information
We may disclose (or provide) personal information to the following categories of recipients:
Other necessary platform users to facilitate transactions and communications between you and other users.
Third-party business partners, service providers, and/or ECP Technology affiliates that we hire or work with us to help us provide services to you or otherwise process personal information for the purposes described in this privacy policy or in our Notify you when your personal information is collected. The categories of such partners or service providers include:
The members of the ECP Technology Group and their respective affiliates and/or their designated service providers who cooperate with us for the purposes described in this privacy policy to provide processing services such as software, tools and systems, and notification services;
Our business partners (e.g. to enable them to provide you with discounts or offers that may be of interest to you);
Marketing and advertising platforms, such as Google, Twitter, Facebook, and Instagram, and vendors that provide user behavior analysis services to customize the content you see when you browse our platform. These platforms may combine the information they collect on our platform with the data on their own platforms and the data they collect on other websites or through other channels to create targeted advertisements. The processing activities of these third-party marketing platforms are restricted by their own privacy policies rather than this privacy policy;
Payment service providers that collect and process personal information to help settle transaction payments or process seller withdrawal requests. The activities of payment service providers may be restricted by their own privacy policies rather than this privacy policy;
Conduct a risk assessment on the seller to determine whether the seller is allowed to withdraw the credit risk of the supplier;
Logistics partners who provide delivery services for the buyer (including product return and exchange) and provide warehousing services for the seller;
The customs agent responsible for customs clearance;
Cloud computing service providers that provide cloud storage services;
Customer service providers who provide after-sales service;
Risk control service providers that assess user account security and transaction risks; and
A third-party rating/review service provider that reviews our customer services, if you choose to participate in the review or rating of ECP Technology’s products and/or services;
Our professional consultants, law enforcement agencies, insurance companies, governments and regulatory and other agencies, if we believe that it is necessary to comply with applicable laws or exercise, establish or maintain our legal rights or protect the vital interests of you or any other person, Then we can also disclose or transfer your personal information to them or process your personal information in other ways that comply with legal requirements or permits.
Actual or potential buyers (and their agents and consultants) who actually or proposed purchases, mergers, or acquisitions of any part of our business, provided that we have informed the buyers that they must use personal information only for the purposes disclosed in this privacy policy.
Any other person to whom you allow personal information to be disclosed.
We may provide aggregated or anonymous data to third parties, but in this case, we share non-identifiable information that cannot identify you personally.
We have established relationships with third parties and websites to provide you with products and services that we have not provided, and these third parties and websites include ECP Technology affiliated platforms or their operators. We use our platform to The hyperlink of the website or by providing a "joint name" website allows you to visit these other parties and their websites, where we and other parties share the same uniform resource locator (URL), domain name or certain Internet A web page in a domain name. Sometimes, we may ask you to submit personal information in order to register or apply for products or services provided by such third parties or joint partners. This privacy policy does not apply to such third-party websites or co-branded websites. The privacy policies of these other parties may be different from ours, and we have no control over the information you submit to these third parties. Before responding to any suggestions, products or services promoted by these parties, you should first read the relevant privacy policies of such third-party websites and co-branded websites.
4. Data retention
As long as we currently have any legitimate business needs to retain your personal information, such as providing you with services or products, or applicable laws such as tax laws and accounting laws require or allow, we will retain your personal information.
When we currently do not have any legal business to process your personal information, we will delete such information or anonymize it. If the above operations cannot be achieved (for example, because your personal information is stored in the backup memory), then we will Keep your personal information properly and do not process it further until it can be deleted.
5. COOKIE
This section explains how we use cookies and other similar technologies (we refer to them collectively as "cookies") to recognize you when you visit our platform. This section explains what these technologies are, why we use them, and your control over these technologies.
What is a cookie?
A cookie is a small amount of data that your browser receives and stores on the hard drive of your computer or mobile device. If you do not activate or delete cookies, every time you use the same browser or mobile device to access the platform, our website server will receive a notification of your access to the platform, and then we can understand your access and usage patterns.
Cookies set by the website or application owner (referred to as ECP Technology in this article) are called "first party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies make it possible to provide third-party features or functions (such as advertising, interactive content, and analysis) through the website. The parties who set these third-party cookies can recognize your device when it visits related websites and other specific websites.
Cookies can also be divided into temporary cookies (once you close the browser or device, they will be deleted) and permanent cookies (even if you close the browser or device/application, they will remain, and every time you visit the platform Activate it). Temporary cookies use encrypted data to verify your identity. Permanent cookies do not store account numbers or passwords. We use both temporary and permanent cookies.
Why do we use cookies?
We use first-party and third-party cookies for a number of reasons. Due to the technical and/or security reasons of our platform operation, some cookies are required, and we call them "important" or "required" cookies. First-party cookies are mainly used to enable basic functions on our platform; including website analysis cookies, which help us understand how users use our web pages and how we can improve their experience. For example, we use important or necessary cookies to record the items you add to your ECP Technology shopping cart and identify you when you log in to your ECP Technology account.
In addition, we also use social media cookies. You can register as a member of the platform through social media such as Facebook and Twitter, and "share" the content of the platform. Sometimes we embed videos from websites such as YouTube. These websites have their own privacy policies for managing the use of information, and you can find these privacy policies on the corresponding websites.
We also use cookies to track and locate the preferences of platform visitors to improve the user experience on the platform by studying user access patterns and advertising based on user interests; helping our partners track user visits to the platform; and tracking promotional activities Progress and participation. We use first-party and third-party cookies to achieve the above-mentioned purposes.
What about other tracking technologies (such as web beacons)?
Cookies are not the only way to identify or track visitors to our platform. Sometimes we can use other similar technologies, such as web beacons (sometimes called "tracking pixels" or "net image files"). Web beacons are small image files that contain a unique identification code that allows us to recognize the time when a user visits our platform or opens an email sent by us. In this way, we can perform the following operations: monitor the transmission mode of users from one webpage on our platform to another webpage, deliver cookies or communicate with cookies, and find out whether you visit our website through online advertisements displayed on third-party websites , To improve website operations, and to measure the effectiveness of email marketing campaigns. In many cases, the normal operation of these technologies depends on the normal operation of cookies, so the reduction of cookies will affect its operation.
How can I control cookies?
You can determine whether or how to accept cookies by configuring the privacy settings on the browser you use to access the platform or the "privacy settings" on your device. Since the way you reject cookies through your web browser controls varies from browser to browser, you should visit your browser’s help menu for more information. You need to adjust the privacy settings on your browser and your device at the same time. If you only adjust the privacy settings on your browser and not the privacy settings on your device, your device will continue to collect data, and vice versa.
You have the right to decide whether to accept or reject cookies. If you set your web browser controls to refuse cookies, you can still use our website even though your use of some functions and areas on our website will be restricted.
You can also control your cookie preferences through the Cookie Preference Tool.
In addition, most advertising networks provide you with a way to stop receiving targeted advertising. If you want more information, please check http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. Or you can click on the applicable links for each third-party personalized cookie provided in the above table to see how to stop receiving specific advertisements or disable personalized cookies.
Some functions of the platform rely on cookies. Please note that if you choose to disable cookies, you may not be able to log in or use these features, and preferences that rely on cookies may become invalid.
Google Analytics (more information) Our platform uses Google Analytics (an Internet analysis service provided by the "Google" company). Google’s cookie tells us which web pages users have viewed, which pages are most popular with users, when users visit our platform, whether users have visited our platform, and which websites users have transferred to our platform, etc., so that we can Analyze the usage of the platform. The data generated by the cookie about your use of the platform will be transmitted to Google and stored by Google on servers in the United States.
The platform uses an IP address anonymization tool so that IP addresses are truncated within the territories of EU member states and other European Economic Area member states. Under special circumstances, the untruncated IP address will only be transmitted to Google's US server, and then truncated on the server.
Google uses this data in the name of ECP Technology to evaluate your use of the platform and to compile website activity reports and other website activity and Internet usage service reports for website operators. Google may disclose this information to third parties in accordance with legal provisions or in order to allow third parties to further process such information on Google's behalf. For more information about Google Analytics cookies, please visit:
Google Help Page and Privacy Policy: Google Privacy Policy: https://policies.google.com/privacy; and
GoogleAnalyticsHelpCenter:https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
The IP address passed by your browser to Google Analytics has nothing to do with any other data stored by Google. You can disable cookies through your browser settings; however, this may cause problems with the use of certain functions of the website. From here on, you can http://tools.google.com/dlpage/gaoptout?hl=en disable Google Analytics in your current web browser via the "Disable Google Analytics" plugin. For more information, please click here to view: https://support.google.com/analytics/answer/6004245
6. Changes to this privacy policy
We may update this privacy policy from time to time in accordance with changing laws, technology or business developments. When updating the privacy policy, we will take appropriate measures to notify you according to the importance of the changes. If required by applicable data protection laws, we will seek your consent for any substantial changes to the privacy policy.
We will post the revised privacy policy on the platform for notification. Once the new privacy policy is published on the platform, it will take effect immediately. You can check the last update time of this privacy notice by checking the "last updated" date at the top of the privacy notice.
7. Visitors from the European Union
Only when you are in a country that is a member of the European Union, and if the United Kingdom is a member of the United Kingdom ("EEA") from the date of Brexit, this Privacy Policy Part of the privacy policy content is only applicable and supplements the content of this privacy policy.
If you are a member of the EEA, the controller of your personal information is ECP Technology. For more contact information, please see "Our Contact Information" in Part I below.
Legal basis for data processing
We process personal information for the purposes described in this privacy policy, as described above. Our legal basis for processing personal information will depend on the relevant personal information and the specific circumstances when we collect it. However, we usually only collect and process your personal information under the following circumstances:
When it is necessary to provide services in accordance with the agreement signed between you and ECP Technology Internet Technology Co., Ltd. and/or its affiliates (for example, to provide you with the services you request and to identify and authenticate you so that you can use the platform);
When necessary to comply with legal requirements (for example, compliance with applicable accounting standards and mandatory disclosure of law enforcement);
When it is necessary for our legitimate interests and you have not exercised your right to prevent it from proceeding; and/or
On the basis of your consent.
If we collect and use your personal information based on our own legitimate rights and interests (or the legal rights and interests of any third party), the rights and interests are usually to operate our platform and services, manage our relationship with you, and conduct with you when necessary Communicate to provide you with services and obtain our legitimate business interests, for example, to respond to your queries, improve our platform and services, conduct marketing activities or to ensure the security of our platforms and services, and detect or prevent fraud and other illegal activities . We may have other legal rights, and if applicable, we will inform you of our legal rights at the relevant time.
If we require you to provide personal information in order to comply with legal regulations or to sign a contract with you, we will inform you at the relevant time. We will tell you whether you must provide your personal information (and the consequences that may arise if you do not provide your personal information). In some cases, we may ask you to provide us with personal information for processing purposes (as described above) so that we can provide you with all services and you can use all functions on our platform.
If you have any questions or need more information about the legal basis we use when collecting and using your personal information, please contact us through the contact details provided in Part I "Our Contact Information" below.
International transfer of personal information
According to the terms of the platform and its related services, we can transfer your personal information to countries/regions outside the EEA, including to countries/regions with data protection levels different from your home country, such as the United States and China. According to the provisions of this privacy policy, we shall take appropriate measures to ensure that the recipient of your personal information is subject to confidentiality obligations, and we shall implement appropriate measures such as standard contractual clauses to ensure that your personal information is protected. You can request a copy of these terms by sending an email to Fabio.Ecmall@gmail.com.
Your rights
If you are a resident of the EEA, you also enjoy the following data protection rights, and you can contact us through the contact information provided in "Our Contact Information" in Part I below to exercise these rights at any time:
The right to access, correct, update or request deletion of your personal information.
The right to refuse the processing of your personal information based on legitimate rights and interests, and the right to refuse direct marketing.
In some cases, request us to restrict the processing of your personal information or require your personal information to have the right to portability.
The right to stop receiving marketing communications from us at any time. You can exercise this right by clicking on the "stop subscription" or "opt out" link in the marketing emails we send to you. If you want to stop receiving other forms of marketing content (such as postal marketing or telemarketing), please contact us through the contact information provided in Part I "Our Contact Information" below.
If you agree to our collection and processing of your personal information, then you have the right to withdraw your consent at any time. Withdrawal of consent will neither affect any information processing that we performed before your withdrawal, nor will it affect the processing of your personal information based on legal processing without consent.
Complain to the data protection agency about our right to collect and use your personal information. For more information, please contact your local data protection authority.
In accordance with applicable data protection laws, we will respond to all requests received by individuals who wish to exercise their data protection rights.
If you find any changes or inaccuracies in your information, you should inform us of the changes for record or update.
8. Our contact information
If you have any requirements, questions or concerns about our use of your personal information and this privacy policy, please contact us at Fabio.Ecmall@gmail.com.
9. Language
If there is any conflict between the English version of this privacy policy and other language versions, the Italian version shall prevail.